Communication Course

Price
£10.00
Duration
40 minutes – 1 hour
Course Delivery
Online
Assessment
Multiple-choice questions
Certificate
Highfield Completion Certificate
This course introduces learners to the communication cycle, key methods of communication and strategies for making interactions more effective. This short course covers inclusive communication, active listening, and overcoming barriers, helping individuals communicate clearly, respectfully, and confidently in a variety of workplace situations.

This course is ideal for anyone who wants to improve how they communicate in the workplace. It is particularly suitable for new starters, frontline staff, team members, supervisors and anyone whose role involves regular interaction with colleagues, customers or service users.

It is also useful for learners who want to build confidence, communicate more clearly and develop more inclusive and respectful workplace interactions.

  • Understand the communication cycle and how effective communication works
  • Explore different methods of communication and when to use them
  • Develop active listening skills
  • Communicate clearly, respectfully and confidently
  • Use inclusive communication in a range of workplace situations
  • Identify common barriers to communication
  • Apply practical strategies to overcome communication difficulties
  • Improve the effectiveness of everyday workplace interactions

No previous experience required.

Communication Course

Learn how to communicate effectively, listen actively and overcome communication barriers in the workplace.

£10.00